Ultra X-Press Printing Terms & Conditions of Sale

Read these terms fully before placing an order. By accepting these terms and placing an electronic order, you are entering into a legally binding contract with Ultra X-Press Printing. As such, you are legally obligated to pay for all services, products and wares purchased and received.

Purchaser:

I agree to pay, in full, for the services I am requesting from Ultra X-Press Printing. If this order is placed in the name of a company or establishment, I affirm that I am authorized to place this order on behalf of said company. In the event of any billing dispute resulting from an order placed by me for another company, I agree that I will be held legally responsible for payment of said order.

Payments:

Non-Credit customers:
I agree that as a non-credit holding customer, I will pay the total balance of my order, including all applicable taxes, upon completion and receipt of my order.

Credit customers:
As a credit holding customer, I agree to pay my account within 30 days, as specified, or I risk a late payment penalty of 2% per month. I understand that accounts of more than 60 days past due may be sent to collections or small claims court.

NSF Cheques:

I understand that cheques returned as insufficient funds are subject to a $40.00 NSF fee, which will be added to my account. I also understand that any further services or products that I order will be on COD terms.

Sales Tax:

All orders originating from Canada are subject to GST at a rate of 7%. All orders originating from British Columbia are subject to PST at a rate of 7.5%. I agree that if my company is PST exempt, I must provide Ultra X-Press Printing with my PST registration number at the time I place my order.

Delivery & Shipping:

I understand that free delivery is available ONLY within the geographical limits of the City of Vancouver. If I am located outside of the City of Vancouver, I understand my order will be sent to me by courier or I can arrange to pick it up. I understand that all delivery times are approximate and Ultra X-Press Printing will not be liable for any issues arising from deliveries made later than expected.

If I require shipping outside of the free-delivery area, I agree that I am responsible for paying shipping charges. I understand that out-of-area shipping may delay the turnaround time for my print order. I also understand that Ultra X-Press Printing is not responsible for lost, damaged or stolen orders once in the custody of the shipping company.

Cancels & Corrections:

I understand that if I wish to cancel my order or effect any changes, I need to do so no later than 24 hours BEFORE the order is to go to print. This means the order must be cancelled or changed by 9:00am Sunday for orders going to print Monday and by 9:00am Tuesday for orders going to print Wednesday. I understand that any requests for cancel must be made by telephone. I understand if I do not cancel or change my order in the given time period, I am responsible for payment regardless.

Copyright & Indemnification:

I guarantee that all photographs, graphics, images and trademarks contained within the artwork I supply does not infringe upon the copyright of any person or company. I will indemnify Ultra X-Press Printing against all claims of responsibility arising from the printing and/or publication of such materials. I understand that Ultra X-Press Printing will not be liable for any damages arising out of the violation of laws or illegal use of copyrighted material, trademarks or slogans supplied by me.

Disputes & Complaints:

I understand that if I wish to make a complaint or dispute my order, it must be made within 5 business days of receipt of my order. In the event of printing errors made by Ultra X-Press Printing or its suppliers, I understand I am entitled to a reprint of the same job on the next run, with the errors corrected. I am still required to pay in full for my initial order. I am also required to return the original unsatisfactory product to Ultra X-Press Printing. I understand if the problems stem from errors or omissions in the artwork supplied by me or my associates, Ultra X-Press is not liable for re-printing and I am still required to pay for my order in full.

Agreement:

I certify that I have read and I accept all of the terms indicated and I understand that by hitting the “I agree” button and by completing this electronic order form, I am entering into a legally binding contract with Ultra X-Press and I am responsible for payment of said order.